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Priority Levels
• Medium: Handled during regular support hours.
• Low: General inquiries or guidance, no immediate action required.
⸻
Request Details
Please include:
• Time of Event
• Request ID (if applicable)
• Application and Version
• Detailed Issue Description
⸻
⚠️ Important:
Support requests not related to Edgegap may be charged a minimum of 3 hours at $100/hour.
⸻
Required fields are marked with an asterisk*
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